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Why are my rules not working?

jecunha
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October 27, 2022

Today I just created a new board. Then, i`ve configured my kanban model and made some rules to add or remove labels for each column that im using.

 

The rule is pretty simple, i just want that when i add my cards into a new column it removes the old label, and then add the new one. Its working fine for "add new labels", but its not removing the old one. 

When i see the logs, its marking that all operations worked fine, buts not true. 

 

Could someone help me? I`ve checked if we`re having problems with trello today, but its not.

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Log:

 

Thursday, October 27, 2022 10:15 AM

Running command on board xxxxx.

I added a dark blue "Doing" label to card xxxxx

The command finished running.

Total operations: 3
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Thursday, October 27, 2022 10:15 AM

The command has been created. The command is:

when a card is added into the list "Fazendo", remove the yellow "To-do" label from the card, join the card, and add the dark blue "Doing" label to the card.

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-> This not happening: remove the yellow "To-do" label from the card

1 answer

0 votes
Kseniia Trushnikova
Community Leader
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October 31, 2022

Hi there,

Have you checked other configured rules? Perhaps they can interfere with this rule? I can't reproduce the behavior you describe on a test board with only this rule added.

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