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Why does Sourcetree prompt for API token everytime I do something?

stso
November 7, 2025

I authenticated using an API token on Sourcetree, but now every time I do something, I'm prompted to enter my credentials or token. This isn't the case when I'm using an app password, but they're deprecated now.

2 answers

0 votes
stso
November 19, 2025

I'd like to thank Sandeep K for looking into this for me. For anyone seeing this in the future, the ticket I opened with Bitbucket resolved with a feature request. Basically they believe Windows Credential Manager doesn't support the length of Atlassian's API key, so it's storing a truncated key. Any workarounds suggested involve storing key in plain text. See feature request below.

https://jira.atlassian.com/browse/BCLOUD-23928

0 votes
Brant Schroeder
Community Champion
November 7, 2025

@stso I am assuming that you are a Mac user you can do this if you are:

Go to the Terminal and type this:

git config --global credential.helper osxkeychain

 

stso
November 7, 2025

On Windows. I have it configured with Windows credential manager already though.

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