Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The login window always shows up and wont let me login

VinRobHD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2018

Dear Atlassian Team, 

Our Team is working together in Unity and to merge our Project we use sourceTree, so to Keep working a fast answer would be really appreciated by me.

2 Teammembers have the Problem, that while using source tree the Login window will Pop up when trying to fetch or pull and even when the right data is entered the window just Pops up again. 

I already reinstalled Source Tree but the Problem isnt solved, my account is authenticated when i check the remote/edit account section.

 

Greetings Robin Mächtel

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2018

Hello Robin! Can you try the following:

  1. Remove the account via the options screen
  2. Try pulling again
  3. Insert your username + password

If that doesn't work, try adding your account with OAuth:

  1. Options > Accounts
  2. Add a new account, but set "Authentication" to "OAuth"
  3. Login, switch back to Sourcetree
  4. Try pulling again
If you're still having issues, let us know which OS and Sourcetree version are you using.
Best regards!
Ana
VinRobHD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2018

Hello Ana thanks for the quick reply, 

I now tryed both Options, but None of them fixed the Problem.

 

Im using Windows 10 and Source Tree is on Version 2.4.8.0, the Authentication Window tells me that the Authentication is Ok.

 

Greetings Robin

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events