Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree wont install

m3ndi19
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2017

i just installed fresh win 8.1 and trying to install  latest source tree 2.3.1 ,and on after i add my logins for atlantis, the setup crashes, and there is not description whats the problem.

 

 

1 answer

0 votes
Tayyab Bashir
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 21, 2017

Hi, 
Could you share some logs? What kind of error messages are you getting? 

m3ndi19
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2017

 

There are no logs... i get this when i try to install source tree..

soruce.PNG

Tayyab Bashir
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 24, 2017

Try resetting your internet explorer settings. 

Go to IE --> Internet Options
Go the Advanced Tab.
Reset Internet Explorer settings --> Check the option for delete personal settings --> RESET


Try installing again and if that doesn't work out for you then you can check for the Error in the Event Viewer. It may happen because of corrupt user.config file as well.  So you can delete it and try again

Search for Event Viewer from the start tab. 
Windows Log --> Applications
See the entries for Error.

See this KB Article

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events