Hi all.
I have a problem. Trying to install sourceTree on Windows it breaks with that:
"Log in with Atlassian account JavaScript load error
We tried to load scripts but something went wrong.
Please make sure that your network settings allow you to download scripts from the following domain:
https://common-admin-cdn.atlassian.com/atlassian-id/front-end/2.5.24"
On the domain I see:
AccessDenied
What should I do? How can I fix it and get the access? Is there any solution?
Hi! This is usually caused by an old version of the browser. Sourcetree relies on Internet Explorer for authentication, can you make sure it's updated to the latest version?
Apart from that, IE needs to be configured at a minimum as follows:
- Cog/Internet options/Security settings need to be enabled
- Misc/Access data sources across domains
- Misc/Allow META-REFRESH
- Scripting/Active Scripting
- The browser mode set to 10
- The document mode set to 10
These can be set using the F12 developer tools.
Those are the settings that matter. It should also be able to set them indirectly by:
- making sure https://id.atlassian.com is NOT set to be rendered in Compatibility Mode
- Set Cog/Internet options/Security to Medium-High
Let us know if this helped you!
Best regards,
Ana
I recheck settings you give. It was all corect.
Ufortunately, problem is still the same.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.