Custom Action keyboard shortcut does not trigger, but action works from context menu

[Marco Rebellato]

A custom action defined in SourceTree executes correctly when triggered via the right-click context menu, but does not execute when using the assigned keyboard shortcut.

I'm using SourceTree on windows, version 3.4.30.0

[Tomislav Tobijas]

Hey @Marco Rebellato ,

From my experience, this can be due to specific configuration conflicts (or app focus).

What you can check:

• UI Focus Requirements: Sourcetree shortcuts often require the application focus to be on a specific panel. Ensure your cursor is active within the Log/History view or the File Status list before pressing the shortcut.

• Shortcut Conflicts: Verify that the assigned key combination is not being intercepted by another global Windows application or a native Sourcetree shortcut. Try reassigning the action to a unique combination, such as Ctrl + Shift + Alt + [Key], to test if it triggers.
  👆 This is where I have issues with other programs/apps as well 👀

• Modifier Key Behavior: In some Windows environments, certain modifier keys (like Alt) may trigger the application menu instead of the custom action. Ensure your shortcut does not conflict with standard Windows menu navigation

Can you try checking this and see how it goes?

Cheers,
Tobi