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Connection issues

Florian Croquet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 10, 2018

Hi,

I'm relativelly new to Sourcetree/Bitbucket . How ever since yesterday I have a loggin issue.
I installed SourceTree/Bitbucket 3 weeks ago and so far it was working like a charm.
Yesterday I did an update, I'm about to commit my code. But the software asked me to loggin .. that's strange. So I entered my account and password but I got an error, I change my password and once again the same error. I have absolutly no issue to log on the bitbucket website, it's very strange.
Here's the issue : https://imgur.com/a/S6Jopg3 (sorry part of the message is in french)

 

I installed sourcetree on another computer this morning and I have connexion issue to log in my account if I want to pull the code from the server ...

Cheers,

 

Florian (Psichari)

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2018

Hi Florian, welcome to the Community! 

You might be affected by the recent bug between Windows Git authentication and Bitbucket. The older version of GCM that shipped with Git has a bug with Bitbucket. It seems to be partially fixed in GCM 1.17.0, but 2FA won't be fixed until 1.17.1.
Our developers have submitted fixes to MS and are waiting for them to ship. We are about to start a private beta with a large amount of change and it will end up bundling the fixes as soon as they are available. This has been completely unexpected and our developers are working hard on it to get it fixed as soon as they can.

Thanks for your support!
Ana

Florian Croquet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 10, 2018

Ok that's sad :/

How can I follow the updates ? Your twitter account maybe ? 
Or sourcetree will update automatically ? 

Florian 

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