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Failed to connect to the Rovo Dev API, please try again later.

Raymond Tong
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July 15, 2025

Tried to execute `acli rovodev run` and prompted error `Failed to connect to the Rovo Dev API, please try again later.`

check `~/.rovodev/rovodev.log` and found below

```

2025-07-16 13:54:21.463 | ERROR    | - Failed to connect to the Rovo Dev API after multiple attempts.

2025-07-16 13:54:21.464 | ERROR    | - Failed to initialize analytics: Failed to connect to the Rovo Dev API, please try again later.

2025-07-16 13:54:21.497 | WARNING  | - Request error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: Basic Constraints of CA cert not marked critical (_ssl.c:1018). Retrying...

2025-07-16 13:54:21.561 | WARNING  | - Request error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: Basic Constraints of CA cert not marked critical (_ssl.c:1018). Retrying...

2025-07-16 13:54:21.607 | WARNING  | - Request error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: Basic Constraints of CA cert not marked critical (_ssl.c:1018). Retrying...

2025-07-16 13:54:21.608 | ERROR    | - Failed to connect to the Rovo Dev API after multiple attempts.

2025-07-16 13:54:21.608 | ERROR    | -

Failed to connect to the Rovo Dev API, please try again later.

```

 

I think it is related to SSL cert issue but have no clue how to update the config.

No relevant config available in `~/.rovodev/config.yml`

Tried running command `acli jira dashboard search` and successfully retrieve result, wonder `jira` and `rovodev` have different way to authenticate.

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