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Error when attempting to Add

Philip Youngworth
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May 29, 2025

Is anyone else getting an error when they attempt to add Rovo to their account?  I immediately get the error

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Rogerio
Contributor
May 29, 2025

Hi @Philip Youngworth , this error occur when do you try to add Rovo or Rovo Dev Agents? 

Rovo is diffent to Rovo Dev Agents.

Rovo is enable only to Jira/Confluence Premium or Enterprise.

Rovo Dev Agents is enable to Bitbucket Standard or Premium.

Check this out...

 

Philip Youngworth
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2025

@Rogerio We are a BitBucket Premium member (and confluence/jira standard) and I am trying to follow the steps to add Rovo Dev Agents to our account. 

  • Install Rovo Dev Agents on your site
  • Go to Atlassian Admin
  • If you have multiple organizations, select the site you want to install Rovo Dev Agents in.
  • Select Products from the top navigation.
  • Select your site from the left side list titled 'sites and products'.
  • Select Discover more products under 'explore' in the left side bar.
  • IT FAILS HERE - Find Rovo Dev Agents under Code, build, and ship, and select Try it now
    Select I agree to install Rovo Dev Agents.
  • Once the installation is complete, select Go to Rovo Dev Agents.


Once I go and select our account it immediately comes back with the error above.

Rogerio
Contributor
May 29, 2025

@Philip Youngworth ,

I understand you. It worked for me.

But, we have a Rovo, does Rovo Dev have a dependency on Rovo?
I think it should be independent, but could you try to add Rovo and Rovo Dev Agents later?


What do you think?

 

Kind regards,

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