Error！！ Rovo Authentication Failed!

[Jin BaiWan]

I can't seem to authenticate rovodev cli with the instructions and the generated api token from my profile. 

I tried it multiple times changing emails and generating new api tokens, but no luck. Can someone help me?

[Pallavi Shirodkar]

Hi @Jin BaiWan 

Please try this out 

• Try logging in via the CLI on a different machine or network to rule out local environment issues.

• Check for CLI updates: Make sure you have the latest version of the ACLI tool.

[Daniel Comer]

I posted this previously on another topic but hopefully this will help

hi for anyone who is having auth issues on windows

acli rovodev auth login
✗ Error: authentication failed


i have found success in doing the following - enter your email and press enter then when the console asks for password do the following...

copy your API key to your clipboard (ctrl+c)

right click on the grab bar at the top of powershell/terminal you are using then select edit then click paste in the drop menu that appears - this will paste the password in the correct format expected. it appears that when pasting with ctrl+v its pasting the API key wrong.

i hope this helps a bit. 

Please let me know if this worked for you!

[fred smith]

worked perfectly with past in drop down menu, thanks :-)

[Wilson Porto]

Hi,

I got the same issue and then tried without "", then it worked.

[Peter Wu]

Hi @Jin BaiWan

This is a known issue affecting Windows PowerShell users that we are aware of and working on a fix. In the mean time, please following these steps to mitigate:

1. Delete <user home dir>\.rovodev\sessions directory

2. Login using Windows Command Line:

   1. Copy & paste the API token (not scoped) in a text file (i.e. token.txt)

   2. Use the following command to authenticate :acli rovodev auth login --email "user@email.com" --token < token.txt

We also updated our documentation here: https://rovodevagents-beta.atlassian.net/wiki/spaces/RDAB/pages/40501249/How+to+use+Rovo+Dev+CLI#Known-Issues-%26-Mitigations

Thank you.