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ACLI Authenticated, but complains org admin must install Rovo Dev Agents

Brian Charbonneau
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 25, 2025

No doubt I'm making some simple mistake and would appreciate someone pointing me in the right direction. I am logging into acli rovodev just fine (below)

(⎈|awx)b@MacBookPro14 homelab_playbooks % acli --version
acli version 1.2.5-stable
(⎈|awx)b@MacBookPro14 homelab_playbooks % acli rovodev auth login
✓ Authentication successful
(⎈|awx)b@MacBookPro14 homelab_playbooks % acli rovodev run

Welcome to Rovo Dev (beta), Atlassian's AI coding agent.

Here are some quick tips:

• Ask Rovo Dev anything in your own words - from "explain this repo" to "add unit tests".
• Type "/" at any time to see available commands.
• Use CTRL+C to interrupt the agent during generation.
• Use /exit to quit.

Working in /Users/b/Documents/Code/Infrastructure/homelab_playbooks


╭─ Rovo Dev Agents is not installed on your site ──────────────────────────────────────────────────────────────────────╮
│ │
│ To use Rovo Dev CLI, your organization administrator needs to install Rovo Dev Agents. │
│ │
│ Visit https://www.atlassian.com/try/cloud/signup?bundle=devai to request access. │
│ │
╰──────────────────────────────────────

Other notes:
I have Jira connected to my GitHub repos AND it's commenting on my PRs:
Screenshot 2025-06-25 at 7.25.40 PM.png
Screenshot 2025-06-25 at 7.19.43 PM.png
Screenshot 2025-06-25 at 6.58.26 PM.png

 

It's just me in the org right now. I'm listed as "Active".. Here's what I've got setup so far:
Screenshot 2025-06-25 at 7.32.20 PM.png

I followed the "Setup Rovo Dev CLI" instructions (see above), but I still get the error saying it's not installed on my site.
Screenshot 2025-06-25 at 7.34.04 PM.png

1 comment

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Jovana Dunisijevic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2025

Hey @Brian Charbonneau 

Thank you for reaching out to us!

It sounds like your issue is related to the type of license your Jira site is.

A Jira instance needs to meet specific requirements before you can install Rovo Dev Agents. You must have a paid Jira Cloud subscription (Premium or Enterprise plan is recommended), and you need to be an admin of the Jira site.

Additionally, Rovo must already be installed on your site before adding Rovo Dev Agents.

Let us know if this information helps.

Kindest regards,

Jovana

Brian Charbonneau
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 25, 2025

Hey @Jovana Dunisijevic  - it does, thanks! I didn't realize the beta required a current paid sub.

I'm not using paid Jira currently but I may give it a try once Rovo comes to Standard as it's more in my price range.

Thanks again for clarifying.

Screenshot 2025-06-25 at 8.39.11 PM.png

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Jovana Dunisijevic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2025

Hey @Brian Charbonneau 

Glad to hear that cleared up the confusion!

There are lots of changes happening on our end, which we will be announcing when they come out so keep following the space.

We look forward to seeing you try it again soon! 

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