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rovodev MCP crashing on start through acli

Shivs June 23, 2025

the acli rovodev gets the error: "Error: failed to execute the command". only acli rovodev auth commands are working ( logout and login ). none of the other commands work. upon checking the logs, it looks like the MCP server crashed upon initialization of rovodev. i accidently deleted the log file and cannot copy paste all logs, but that was the only error is showed before the commands stop working. I'm running rovodev on windows 11, and my acli version is 'acli version 1.2.4-stable'. anyone had the same problem? would appreciate someone from the team check this out. happy to provide additional details if needed

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Akash Agarwal
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June 29, 2025

facing exact same issue.

Jovana Dunisijevic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2025

Hi @Shivs and @Akash Agarwal 

Thank you for reporting this problem and providing details about your environment.

This issue is likely related to MCP server configuration or compatibility.

Here's a few troubleshooting steps:

  1. Check MCP Server Configuration:

    • The Rovo Dev CLI relies on the MCP (Model Context Protocol) server for most operations. If the MCP server fails to start, only authentication commands will work.

    • Open your MCP configuration file by running:

      acli rovodev mcp

      Ensure the configuration is correct and that any referenced local MCP servers or dependencies are installed and accessible.

  2. Review System Requirements:

    • Confirm you meet the minimum requirements: Windows 10 or 11, 4GB RAM, and Git 2.23+ installed.

  3. Update to the Latest Version:

    • Make sure you are using the latest version of both the Atlassian CLI and the Rovo Dev CLI plugin, as updates may resolve MCP server compatibility issues.

  4. Check for Known Issues:

    • There are no specific known issues listed for MCP server crashes on Windows 11, but MCP server initialization problems can occur if dependencies are missing or misconfigured.

  5. Recreate the Log File:

    • Try running a non-auth command again to regenerate the log file:

      acli rovodev log

      Review the new log for any error messages related to MCP server startup.

  6. Provide Additional Details:

    • If the issue persists, please provide:

      • The contents of your MCP config file (~/.rovodev/mcp.json)

      • Any new error messages from the log file

      • Confirmation of your CLI and OS versions

  7. Contact Support:

    • You can submit feedback or a bug report (including your log file and config) directly from the CLI using the /feedback command in Interactive Mode, or via the support portal: Bug report - Rovo Dev in CLI


Let us know if this information helped!

Kindest regards,

Jovana

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