Hi everyone,
I’m Tom Pieterse, Principal Trust Analyst on Atlassian’s Trust Engagement Team. I work with customers across highly regulated industries—including nonprofits—to help them understand Atlassian’s approach to security, privacy, and compliance so they can confidently move to and scale on Atlassian Cloud and AI‑powered features.
Many of our nonprofit customers are responsible for sensitive data about donors, volunteers, staff, and the communities you serve—and increasingly experience targeted cyberattacks, often without the benefit of a large, enterprise‑grade security program. Many also rely on staff and volunteers using their own laptops and mobile phones, without centrally managed devices or a large IT team.
In our conversations four trust topics often come up:
How Atlassian secures our own environment – so nonprofits can rely on Atlassian to manage core security and resilience as a long‑term, values‑aligned partner.
How Atlassian builds trusted cloud apps – with encryption, data residency, and privacy by design to protect sensitive donor and beneficiary data.
How Atlassian delivers governance and security controls out of the box – including Atlassian Guard at no cost for eligible social impact teams, so organizations of all sizes can centrally manage identity, access, and visibility.
How Atlassian’s Rovo AI features keep sensitive data secure – by respecting existing permissions, aligning to your Jira and Confluence data residency settings, and keeping AI inputs and outputs private.
| We published a guide to walk you through each of these in turn, using the same trust lenses we use with CIOs and CISOs every day: security, compliance, privacy, and resilience. |
We hope this gives you a clearer view of how Atlassian thinks about Trust for nonprofits, and how you can use our apps safely to advance your mission.
If you have follow‑up questions—or specific nonprofit scenarios you’d like us to unpack—please add them in the comments and we’ll continue the conversation. You can also connect with peers and Atlassians in our Community Group.
Thank you for sharing the guide, @Tom Pieterse.
I've just tried accessing it and realized that I need to ask for permission to view it. Is this intended?
Hey @Matthias Gaiser _K15t_ - yes, the guide is on the Atlassian customer Trust Portal. Here is how customers request access -