Agility Board crashses when new issue is created

[Runik Mehrotra]

When a new issue is created, the agility board crashes and has to refresh.

[Mitchell Davison [EY]]

Hi Runik,

Can you provide any more details about what exactly happens, e.g. error message, does the page hang, etc.

Additionally, are you using Cloud or an On site instance of Jira?

[Runik Mehrotra]

Sure. We are using JIRA cloud. The board currently is grouped by assignee. If I add an issue to a different user, I get the above message. If I refresh the page, the issue exists and can be moved normally. I'm getting the same message as if I create an issue assigned to me and move it to someone else.

[Mitchell Davison [EY]]

You mentioned assigning it to a different user. Does this happen when you assign it to yourself?

[Runik Mehrotra]

If I assign it to myself, the issue is created with no error. However, if another user assigns the task to himself, the error appears.

[Mitchell Davison [EY]]

Can you share the JQL query you’re using to define the Board/Quick Filters?

[Runik Mehrotra]

I'm not sure the new Agility board allows me to see the JQL query that Atlassian creates. I haven't created any quick filters