Boost Productivity with Automation in Jira and Confluence Cloud

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Hello Atlassian Community!

Automation in Jira and Confluence Cloud is more than a convenience. It’s a way to streamline repetitive tasks, enforce consistency, and free up time for higher-value work. Cloud brings powerful automation features directly into Jira and Confluence, ready for teams to use immediately.

1. Automation in Jira Cloud

Jira Cloud automation lets you create rules that respond to triggers, check conditions, and perform actions automatically.

Real-world examples:

• Auto-assign issues when they’re created in a certain project or component.
• Transition issues automatically when all subtasks are done.
• Send notifications in Slack or MS Teams when high-priority issues are created.
• Recurring tasks: Automatically create weekly tickets, like sprint planning or QA checklists.
• Cross-project updates: Update linked issues across projects when a status changes.

2. Automation in Confluence Cloud

Confluence Cloud now has its own automation engine, allowing you to manage pages, spaces, and content without manual intervention.

Real-world examples:

• Auto-archive pages that haven’t been updated in X days.
• Send reminders to page owners to review content.
• Create recurring pages: For example, weekly meeting notes with a predefined template.
• Label management: Automatically add labels to pages based on content or title.
• Jira integration: Automatically create Jira issues from Confluence pages or tables, keeping work connected.

3. Cross-Product Automations

The real power comes when Jira and Confluence automation work together:

• Project Kickoff Workflow: When a Jira epic is created, automatically create a Confluence project page with goals, team members, and timelines.
• Release Notes: When a Jira version is released, generate a Confluence release notes page and notify stakeholders.
• Meeting Follow-Ups: When meeting notes are created in Confluence, automatically generate Jira tasks for each action item.

4. Key Benefits of Automation

• Save time: Reduce repetitive tasks and clicks.
• Consistency: Ensure processes are followed the same way every time.
• Accuracy: Avoid manual errors in updates, transitions, or notifications.
• Better collaboration: Keep teams aligned across Jira and Confluence.

5. Quick Start Tips

• Jira Cloud: Project settings -> Automation.
• Confluence Cloud: Space settings -> Automation.
• Explore templates first, they cover most common use cases.
• Start small: try one rule, monitor, then expand.

Optional: If Atlassian Intelligence is enabled, you can combine it with automation to create smart summaries, auto-label content, or even generate automation rules, making workflows faster to design and easier to scale.