4 ways we use Confluence to stay connected and engaged as a remote team

[#1]

In this article, I want to share some key ways that your team can use Confluence to enhance transparency, collaboration, and employee satisfaction. I'll also provide real examples of how we use Confluence at Seibert to stay connected. As an international company, we are known for our vibrant workplace culture with low turnover.

Idea #1: Employee Handbook

At Seibert, we have an employee handbook that contains all the relevant information our employees need to know, created entirely in Confluence. 

The handbook is a living encyclopedia of the company, filled with information ranging from the company’s structure and links to essential Confluence pages (organization chart, privacy policies, and information security) and interesting topics (benefits, company values, and teams). The handbook is searchable and regularly updated. 

Pro Tip: Create a “Employee Handbook” Confluence space that includes:

• Glossary of company jargon (including relevant department or links)
  
• Structure of the organization (especially if your company is a multinational corporation (MNC) or operates internationally).
• List of important links, topics, or Loom videos (benefits, onboarding, etc.)
  
• Anonymous feedback/compliance  (At Seibert, we have our own whistleblowing system for internal reporting)

Idea #2: Create Your Intranet in Confluence

We use Mantra to host our intranet in Confluence. In our intranet, employees from every department can share and stay connected. Employees can write blog posts, create posts (work or personal related), subscribe to news feeds, stay up-to-date with company-specific social media, and celebrate birthdays and work anniversaries! Plus, the intranet serves as a central hub that branches out to other company-related apps, spaces, and tools.   

Idea #3: Host a Virtual Event

The intranet is truly a place where employee engagement thrives! For example, we just hosted our annual virtual company run! This event was organized entirely through Confluence. 

Employees joined from various locations, shared photos and stats, and celebrated their participation with a shared recap blog post on the intranet.  This simple event boosted morale, encouraged healthy habits, and fostered camaraderie—all without the need for a physical office. 

Idea #4: Track Org-Wide KPIs

Jira isn’t just for software teams. HR can use it too! For example, in combination with Confluence, teams can create open spaces for company-wide goals or OKRs (Objectives and Key Results). This visibility not only aligns individual efforts with broader objectives, but also strengthens a shared sense of purpose. 

At Seibert, we use Confluence and Jira to list our top 2025 goals and key performance indicators (KPIs) to reach these goals. 

On a Confluence page, we include a progress bar, KPIs, relevant links to reach our goal, and the status progression of related Jira tickets related to each goal. 

Pro Tip: Combine Loom with Confluence to create a richer communication experience. Instead of long blocks of text, use Loom to record quick, personalized videos:

• Welcome messages for new hires

• Leadership updates explaining strategic shifts

• Team retrospectives embedded into Confluence pages

I hope this has given you some useful ideas! If you try any of them out, let me know how it goes in the comments.

I'd be interested to know, do you use Confluence as your company's main source of truth? Do you have a central intranet? How do you boost employee engagement and morale on your distributed teams?

[Jaime Escribano]

Excellent article, it looks great