Hi all,
we are facing the many errors in the logs the following are the few errors in jira 5.0.7 are:-
2013-01-25 13:23:00,901 http-8088-5 ERROR jirasupport 802x129x1 1lclxq0 10.10.194.231 /secure/QuickCreateIssue.jspa [jira.cot.functions.CreateSubIssueFunction] Could not create sub-task
com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:472)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:402)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
we have raised this query in jira support JSP-149964 they have suggested the problem is because of Create on Transition.right now we have 2.3.0 plugin version in jira 5.0.7
Hi All,
Facing the same issues if i didnt add the post-function back. Is there any issues anywhere in jira?
Thanks,
Jayasingh
No, the error is thrown by the post function. You need to work out the problem as explained above.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Nic,
After following the steps mentioned the solution is partially i.e we performed steps 1,2,3 and 4.But in step 4 i.e after adding the post-function back we are still facing the error.But suppose if we stop at step 3 i.e delete the post-function from workflow we are not getting the error.
suppose if we delete the post function and if have not add again is there any impact on other created projects
Thanks and regards,
Harish
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Then the post-function is broken, not working for you and you need to get it fixed by the vendor or stop using it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Like you have been told elsewhere, upgrade the plugin to the latest version and re-test it.
There's no point running an old version with errors - the first response you will get in any support request is "upgrade to the latest and see if that improves it"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey there.
After reviewing the https://support.atlassian.com/browse/JSP-149964 ticket, we can see that the engineer has suggested you to address this issue to the respective plugin vendor so that you will be able to receive the proper assistance that you require. Moreover you can try to perform an upgrade to the latest version 3.0.0 since we can see that it is compatible with JIRA 4.4 - JIRA 5.2.5. See whether it helps to solve the issue that you are having.
Else, contacting the vendor would be the best thing to do:
Bob Swift Software, LLC
2528 Northridge Ln. N.E.
Rochester Minnesota 55906-4083
United States of America
Skype or hangout
Skype: bob.swift.mn, Google+/hangout: bob.swift.mn at gmail.com, IM: AOL:bobswift1,Yahoo!: bob_swift_mn
Hope the information helps.
Warm regards,
Danial
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Ahmad,
After i installed create on trasnition 3.0.0v i am still facing the error
2013-01-25 15:51:51,027 http-8088-6 ERROR jirasupport 951x248x1 fziqso 10.10.194.231 /secure/QuickCreateIssue.jspa [jira.cot.functions.CreateSubIssueFunction] Could not create sub-task
com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:472)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:402)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Could you try this:
My thought is that maybe the post-function has some setting from your old data that is not compatible with the later versions of the post-function, or even Jira. Deleting the function and re-creating it should guarantee clean settings.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Perhaps you can try to perform Nic's suggestion and see how it goes. Else I would recommend you to contact the vendor to save time on this.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Show up and give back by attending an Atlassian Community Event: we’ll donate $10 for every event attendee in March!
Join an Atlassian Community Event!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.