Jira Plugin for Outlook - Issue when trying to integrate

[John Bradley]

Hello, When our users attempt to set up Jira for Outlook in the desktop version of Outlook 365  by entering our Jira URL  and clicking "Continue", the app just spins and never gets us to the next step of entering the user email and API token.  This also happened to me, but then later it worked.

Any reason why this would occur and is there a way to fix this issue?

Thanks in advance,

John