Design Industries (DI) are an Atlassian Platinum Solution Partner who uses expertise in Atlassian software, together with best-practice configuration sets, industry knowledge and Agile working methodologies, to improve the productivity and efficiency of organisations of every size, Australia-wide. We work with clients from every industry, from world-leading consumer brands to large government agencies, in a variety of ways from ad-hoc support to strategy and implementation projects through to full platform-as-as-service. Our team are experts in Atlassian's major tools and over 5000 apps and call on Amazon Web Services and over 20 partners to deliver fast, tailor-made solutions to our clients.
While our HQ is in Melbourne, our team is global. All team members can work remotely and stay connected using the latest and greatest digital collaboration tools.
We walk the talk when it comes to the technology we offer our clients - we live and breathe Atlassian by using the tools and an Agile way of working every day.
What's it like to work with us?
Following in Atlassian's footsteps, DI is an exciting place to work where new ideas, collaboration and teamwork are the fuel that drives us forward. We're informal, friendly, helpful and transparent, so you'll always know what's going on and feel comfortable offering up new ideas.
No day is ever the same - you'll be working on a wide variety of projects and clients, all with different needs and short timeframes. Everyone at DI is client-facing, too, so you'll have plenty of opportunities to work together with our clients, partners and other team members.
Core to our culture is a belief in continual improvement and learning - you'll be regularly encouraged to undertake new qualifications and learn about new technologies and applications.
Sound good? Submit your application or contact us on 1300 73 63 63.
Job Overview
We are looking for a Senior Technical Specialist to provide installation, upgrade, development and integration of the Atlassian platform and suite of products.
We make extensive use of Amazon Web Services so the successful applicant needs knowledge of how to set up & run servers, monitor performance, resolve problems and enhance automation.
This position also involves research/learning of new software and plugins to support the variety of environments our clients have.
To be qualified for this role, you should hold a degree in a relevant field, equal or equivalent to Computer Science, Information Technology or similar certification.
If you enjoy assisting people, you are able to explain technical details simply, we’d like to meet you.
Job Description
Supporting delivery of projects - both internal and to external clients
Researching, learning and disseminating knowledge to the team of new software & technologies
Writing technical documentation such as documenting processes and user guides for integrated tools and scripts
Participating in team stand up and client meetings
Reporting activity progress to the team, Project Manager, clients and stakeholders
Support for other technical and functional activities
Ensure all work is tested thoroughly so that it is error-free and deliver the business logic expected
Problem-solving skill / Root cause analysis
Mentoring & knowledge sharing towards the team
Other relevant duties may be assigned from time to time
Skills (the more, the better):
Solid debugging & troubleshooting skills
Knowledgeable in Cloud services such as AWS, Azure, Google Cloud & Alibaba (MUST HAVE)
Knowledge of IT Operations & SDLC
Security mechanisms such as SSL, Operating system hardening, Network security
Requirements:
Candidate must possess at least Bachelor’s Degree/Post-Graduate/Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
Minimum of 3+ years working experience in related field
Excellent in verbal and written communications
Excellent in problem-solving
Ability to communicate at all business levels
Ability to liaise with clients remotely as well as on-site
Willingness to continuously study for and attain new industry-related qualifications
Behaviors:
Send me your resume at romelyn@di.net.au
Hi Rieser, send me your resume at romelyn@di.net.au.
Cheers!
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