What do you call yourself?

[Sharee Khaldi]

Hi Atlassian Fam! 

I've been in the Atlassian world for about 7 years now. And as many of you know, I rarely ever just do true Jira Admin-ing. This may be in part because people don't know what I do, or because I'm nosey and like to use my full range of skill set when at a company. 

But either way, it seems most Jira admins tend to do more than our job description. 

For example, my big thing is process improvement using Jira as a tool. This year alone I've wiggled my way through the building and have saved our help desk over $600k a year, and improved their process and efficiency by over 30%. 

Another instance I introduced Jira, and a massively improved process, and essentially un-did a $3.5m service now hole they were digging. 

I realize this isn't typical, but it's what I gravitate towards and what I'm good at. 

How do you best represent something like that on your resume or to future employers? Would I still be considered a Jira admin, even if my actual Admin-ing makes up less than 25% of what I do? 

What do you guys put for the many hats you wear? 

[Ahmed Arslan]

Hi Sharee,

I would call you as Atlassian Consultant or Sales Engineer because that's the hat that I think covers such things.

Cheers,
Ahmed

[Susan Hauth _Jira Queen_]

Hi Sharee,

I too have struggled with this title.   Some that I have seen are "Business Systems Specialist/Engineer" OR "Business Process Specialist/Engineer".  We are not allowed to use "engineer" in Canada so thus the "Specialist".  However my favorite job title of my career is still "Jira Queen".  

Great question

Susan

[Anne Saunders]

We have "Fun Titles" that we include in our email signatures - mine is "Swiss Army Knife." 

[Amanda Barber]

My boss calls me her swiss army knife, @Anne Saunders :-D I think of myself more like Dora's Backpack...ha!

[Anne Saunders]

Oh, I am sending you the highest of fives. 🎒

[Sharee Khaldi]

I LOVE that. I did consulting with a few of the largest companies in Charlotte and was known as the Jira Ninja 🥷🏼

[Anne Saunders]

My title is "Senior Operations Process Engineer." 

[jessica]

I've never had "Jira" in my job title. I'm currently the org admin (and Jira/Confluence/Atlas/etc Admin), but my job title is Project Manager.

I've also been a Program Manager, an Operations Specialist, an Operations Manager, and many other titles. But the job is always just as you described it:

1. Notice where things could be better
2. Generate a compelling change management argument
3. Build buy-in to make things better
4. Make things better
5. Explain to everyone and create documentation about the new better way
6. .... profit?

[Sharee Khaldi]

---

Good to know there are others! 

And yes. Plenty of profit!... For the company lol 

[Sharee Khaldi]

Wouldn't it be fun if there was an official reverse sales job, where you make 'commission' on how much you save and unsubscribe a company from?