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Tempo activation error

Pásztor Ádám
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September 29, 2025

I used Tempo, then my license expired. I tried to reactivate it and even subscribed, but whenever I try to set it up, I get the attached error.

I spoke with Tempo support and they told me everything looks fine on their end, and that I should check with Atlassian instead.

What can I do?

Képernyőfotó 2025-09-29 - 13.43.00.png

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Dirk Ronsmans
Community Champion
September 29, 2025

Hey @Pásztor Ádám ,

To get support you should raise an issue at https://support.atlassian.com/contact to get to them directly.

However, it seems you are on a Free subscription? If so, i've tagged them in this post and they should reach out shortly.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
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