Dear Support,
We've noticed that the Status button (used to move a ticket from Open to another state) has changed its position.
Previous position: Above the Details tab on the right side of the screen.
Current position: Below the Jira title on the left side of the screen.
Drawbacks of the current position:
You now have to scroll past all the comments to reach the Status button, which is inconvenient.
Is there any guidance on how to revert it to the previous layout?
Not sure who is related, but surprisingly, it was returned to the previous state.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The same has happened to me, and it makes navigating and viewing tickets at a glance incredibly cumbersome. I looked through account settings to try to turn this OFF, and GO BACK, and there is no setting to turn off this terrible change. Please add a toggle for this new feature.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I want to second this - the new position of the Status button is highly inconvenient.
Previously, it was easily accessible on the right-hand panel. Now, having it under the ticket title means we have to scroll down past all comments to change status, which is inefficient, especially for tickets with long discussions.
Please consider adding an option to customize or revert to the previous layout.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This seems like such an unnecessary change? Why would a ticket Status randomly be underneath the ticket Summary/Title vs in the Details with the rest of the context fields?
Or at least provide us the option to decide where we would like for it to live :)
If you are scrolling through a ticket, you can't quickly reference it on the side panel, but have to scroll all the way back up to see it, as it gets hidden with a scroll right away.
And everything with the UI is being shifted heavy on the left side of tickets and product now. There's no balance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The same has happened in my Jira instance, however it seems to only be in my business projects, not software projects.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.