Retrieving Comment body and Comment Author from webhook data

Question

Hello,

I'm trying to configure a set of automation rules to keep synchronized issues between 2 cloud instances.

One of my goals is to retrieve a comment body and a comment author from a webhook payload. I've tried {{webhookData.comment.body}} and {{webhookData.comment.author.displayName}} without any luck.

At the moment I'm only trying to log the data on the receiving instance's rule:

Any help on these will be much appreciated.

Thanks!

Dario B · Accepted Answer

Hello @Pablo Serra ,

Not knowing how you have configured the "source" rule (the one triggered on issue commented event) I cannot say much on why you get an empty body.

However, I have tried to do something similar on my end, and I can actually get the right values in the request body by doing the following:

By configuring the source rule as above, I get the below payload when adding a comment to an issue in the specific project:

{
  comment: {
    "id" : "10533"
    "body" : "TEST COMMENT - SOME RANDOM TEXT"
    "author" {
      "accountId" : "557XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX24c"
      "displayName": "Dario B"
    }

}

You will then be able to access the different valued from the above body by using:

*  {{webhookData.comment.id}} 
* {{webhookData.comment.body}}
*  {{webhookData.comment.author.displayName}}
*  {{webhookData.comment.author.accountId}}

You can off course further customize the body to be sent in order to include other properties like the issue key or id and any other information you desire to receive.

Please test this and let me know if it helps.

Cheers,
Dario