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Not receiving verification email

Tomas Kral
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I'm New Here
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November 11, 2024

 

Hello,

I am trying to set up new JIra for our company but I do not receive verification email. I have checked spam even on admin level and have not found anything. Email is kral@werkbad.com

 

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2024

Hello, Good day. I have cleared your email, please try again now. Thanks

Tomas Kral
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 11, 2024

I am in. Thank you.

EP Lab Mission January 9, 2025

I am having the same issue with my own account. I never receive verification email.

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2025

Hello, Good day. Please refer to the link to unblock your email if in case its blocked. https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025

Gregory Schmidt
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March 5, 2025 edited

hey, i have the same problem with my standard account. 

i do not receive any mails neither can i contact the support because i can not log in in to my main account.

Is here anybody from support who can help me to get access to my main account or send me the mail or code?

Mail from my main account is gregory.schmidt@gs-consulting-germany.de but this mail is not existing anymore. How can I change or reset?

 

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