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MCP Server 99% does not work in ChatGPT (Web to Desktop)

Travis Polland
Contributor
February 2, 2026

Team,

Have you really "tested" the MCP server in ChatGPT? 

 

I did get it to read a Jira ticket only once in the past week, for the first time. Outside of that, ChatGPT either cannot find the MCP server (selected as a tool in the chat) or if it does, it cannot connect. It is 100% authorised, disconnected and reconnected. Nothing works.

Note: this is the MCP built into ChatGPT Business. I am the admin for our Atlassian and ChatGPT platforms. The MCP works just fine in other tools (despite the continued disconnections - another thread).

I'm approaching month 4 and have no way of getting this to work.

 

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