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I want try Confluence, but when I trying to request trial license, an error was report

Zhang Shenghui
Zhang Shenghui
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June 18, 2025

1.png2.png

When I try to create a new trial license, there is an error popped shown in above snapshot, could you help to fix it?

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Kate C_
Kate C_
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
June 19, 2025

Hi @Zhang Shenghui, if you're still having trouble, I recommend reaching out to our licensing team via this portal and share the error message and issue ID. 

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Zhang Shenghui
Zhang Shenghui
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June 19, 2025

Many thanks. I have created a ticket for it.

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Yogesh Mude
Yogesh Mude
Contributor
June 18, 2025

@Zhang Shenghui  Welcome to the community.

I suggest you to try after some time Or with different name and check, if does not work then its best to reach out to Atlassian Team with Issue ID.

 

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Zhang Shenghui
Zhang Shenghui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 19, 2025

Many thanks. I have created a ticket for it.

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