I am unable to generate Zephyr Access and Secret keys

[Illya Katsyuk]

I have Zephyr Essentials installed and enabled on my Jira Cloud.

Additionally, I have TestComplete, which I would like to integrate with Zephyr to track progress and results of the test execution.

I was able to generate Jirs API token but am unable to find the way of generating Zephyr Access and Secret keys.

The online help/training articles do not help.

Can someone who has their own experience with such integrations help me to figure out what is wrong with my setups, please?

[Prasanna Ravichandran]

Hi,

Zephyr Essentials (Zephyr for Jira Cloud) does **NOT use Access Key or Secret Key** authentication. Those keys are only for **Zephyr Scale or Zephyr Enterprise**, not Essentials.

Since you’re using Zephyr Essentials, you don’t need separate Zephyr credentials.

Use your **Jira email + API token** to authenticate

 Integrate TestComplete via **Jira REST APIs**

 You will not find Zephyr Access/Secret keys because they don’t exist for this version

If you need deeper automation integration with dedicated API keys, you would need Zephyr Scale or Enterprise.

In short: **Your setup is fine — just use Jira API token–based authentication.**

[Illya Katsyuk]

Hi Prasanna,

I was trying to connect the TestComplete project to Jira, but ended up with the message "No Zephyr access key is specified. What am I doing wrong?