How do I archive an issue in a team-managed project on a scrum board?

Question

With the Archived Issues feature in Jira team-managed projects, I need some help understanding how it works. I followed the provided instructions, but when I navigate to an issue, I don’t see an 'Archive' option under 'More Options' within an issue. I am using a Scrum board and have also created an automation to move issues in a 'Done' status to another project board, but that has not worked either. Could someone provide some guidance, please? Below is a screenshot of the options I am seeing.

Izabela França · Answer

@Jessica Rudas , according to this Atlassian document, archiving issues is only available for Premium and Enterprise customers. Is your Jira instance in the Free or Standard plan?

Jessica Rudas · Answer

@Shalini Pradhan

Hello,

Thank you for providing additional information. When I try to create a new role, I am not seeing the Archive any issue option. I scrolled through all of the options. Is there something else I should be looking at?

Shalini Pradhan_a49sug · Answer

Hello @Jessica Rudas ,

Good day! :)

As @Izabela França mentioned, if you have Administrator access to the team managed project, you should be able to see the Archive option. However, since you are unable to see the archive option even after having Administrator access, could you try creating a new role and select 'archive issues' permission and then assign yourself this new role and see if that helps?

* Navigate to your concerned project -> project settings -> Access
* Click on Manage role -> Create role 
* Give a name to the role and only select 'Archive any issues' and create

* Then assign yourself this newly created role

Thank you!