Harvest Time Tracking Automation

[Wanda Ng]

Hi,

Any suggestion on how to get this done?

I would like to automate when someone enter Time Spent under Time tracking, take the same value and Open Harvest Time Track and update there as well.  We already have Harvest connected to Jira.

Thanks in advance.

Wanda

[Rachel Wright]

Hi @Wanda Ng,

I'm currently tracking time in both Jira and Harvest and that duplication is no fun! Luckily, I noticed Harvest has a Jira integration that it sounds like you've found too.

You said you've already established the connection, so can you tell us more about what it isn't doing that you'd like it to? I've noticed (with a different time tracking vendor - not specifically Harvest) that time entered as part of a workflow transition was NOT sent to the time tracking app. You might need to disable that location/ability.

If Harvest's existing integration isn't super feature-rich, you might also be able to use middleware from a different provider. There are many but I'm thinking about services like Zapier. Also, both Harvest and Jira have APIs, so there may be a way to develop your own integration (although I'd try asking Harvest to extend theirs before you go down that route.). See: https://support.getharvest.com/hc/en-us/articles/360048180732-The-Harvest-API and https://developer.atlassian.com/.

For others with similar questions: there's some information about the capabilities from Harvest's website at: https://www.getharvest.com/integrations/jira and https://support.getharvest.com/hc/en-us/articles/360048180772-Jira-Track-time-from-Jira-issues

Additionally, the Atlassian Marketplace has this connector: https://marketplace.atlassian.com/apps/1211628/harvest-time-tracking-official

Hope something in here gives you some ideas!

Rachel Wright
Author, Jira Strategy Admin Workbook