Create Item button is missing after create the first card (and reappears if I delete the card)

Question

Hello there!

I am looking for help for this situation. I've already searched this forum and the internet in general. The "create item" button disappears after I've created the first card in my kanban (I am using Jira Software). I noticed that the "create item" button reappears if I delete that single card.

- I have already cleared the browser cache (I use Chrome)
- I have already checked permissions
- I have checked the WIP, queries, filters

Nothing has resolved it. Can you help?

Ton Cardoso · Answer

I am creating a workflow so that the team moves away from Pipefy, which has this button (they are accustomed to it). Is there any workaround for this?

Ton Cardoso · Answer

First of all, thanks for your reply Camilo.

So you're saying that after the first item is created, it's not possible for me to have a create item button below the first column?

Thanks.

Camilo Galleguillos · Answer

Hi, @Ton Cardoso

That is the expected behavior. You can create more issues after the first one (or at any time) by clicking the "Create" button located in the top menu:

Best,
Camilo Galleguillos R.