Change ticket status

[Richard Barraclough]

There used to be a dropdown at the top right of the ticket window to change the ticket status (to do, in progress, ready for testing,...) but it's gone.

But the columns still exist on the 'board' screen and now dragging on that screen seems to be the only way to change the status.

What the fuck?

[Valerie Knapp]

Hi @Richard Barraclough , the possibility to transition the work item still exists, the 'Status' button has just been moved to the 'Description' / middle section - https://community.atlassian.com/forums/Jira-articles/Easier-status-updates-for-work-items/ba-p/3068881 .

Best wishes

[Valerie Knapp]

You can vote on this ticket to make it possible to move the Status button https://jira.atlassian.com/browse/JSWCLOUD-27789 

[Prachi Bolar]

Hello.

Welcome to Community :) 

Move Status has been relocated from its original position to under the Summary section as part of an experiment that our development team has recently rolled out across all customer instances

You can find more details about this change here:
​https://community.atlassian.com/forums/Jira-articles/Easier-status-updates-for-work-items/ba-p/3068881

If you have any feedback or concerns, please share them directly on the community post linked above

Additionally, a feature request to gather votes and attention from the team, which you can find here:
​https://jira.atlassian.com/browse/JSWCLOUD-27789

Thank You,

Prachi

[Shalini Pradhan]

Hello @Richard Barraclough ,

Good day! Welcome to Atlassian Community :)

As per the recent change, the Status field will now appear directly under the work item’s Summary, making it easier and faster to find and update the status of your work. We are moving the status field to a more visible spot, simplifying your workflow and making Jira feel more intuitive. 

You can find detailed information in this community article:
Easier status updates for work items 

Thank you

[Brian McLaughlin]

This doesn't simplify it - it continues to add more click time or scroll time to quickly identifying the ticket's status.  Before this ill-advised change, the status on the right is where it used to be. 

Most important about that right side is it floats/stays static as you scroll the issue on the left up and down.  In other words, the ticket status and ability to change it was ALWAYS visible no matter where you were in a ticket. 

Now, if I scroll up/down in a ticket, perhaps adding comments, etc, and need a reminder about the ticket's status, visually I cannot quickly attain this without scrolling back to the top to see the ticket status.

[Shalini Pradhan]

Hello @Brian McLaughlin  ,

Good day! I can understand your concern. We have an open suggestion request for the same, would request you to share the feedback over there as well

https://jira.atlassian.com/browse/JSWCLOUD-27789 

Thank you!