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Can we export a Whiteboard other than an image, so it is still useful?

Mario Ménard
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May 6, 2025

Hi,

I need to re-import my Whiteboard after a system migration (which will not migrate the whiteboards) and continue work.

An image is not useful.

Thanks.

1 answer

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Trudy Claspill
Community Champion
May 6, 2025

Hello @Mario Ménard 

Welcome to the Atlassian community.

Does this concern the Confluence Cloud Whiteboard functionality? If so, I'll move your question to the forum for Confluence.

What process did you use for your system migration? Were you migrating from one Cloud instance to another?

Assuming this was a migration from one Cloud instance to another, and you used the native Copy Data function for that, Confluence Whiteboards are among the items not copied. 

https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/

Exporting and importing the Whiteboard in any format that supports interaction is not supported. There is an open change request about that:

https://jira.atlassian.com/browse/CONFCLOUD-76634

Do you have a support ticket open with Atlassian support about this?

Mario Ménard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 7, 2025

Confluence Cloud Whiteboard functionality? Yes, still a bit confused what's in Jira vs Confluence.

CONFCLOUD-76634 thanks, will be following this.

have a support ticket open? No.

 

Thanks for the quick response,

Mario.

 

 

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