User Picker when you have customers with same name

John P Dion
Contributor
September 19, 2024

We are using Active Directory sync for customers but we have multiple folks with the same name.  Customer user picker doesn't show any secondary value to differentiate the two uses so I can't tell which I should be choosing when using the picker.  The Agents user picker shows the users email beside their name.  Is there an attribute that the customer picker can grab from that I can try to populate to make this work?  I can't find a ticket to vote on if this is not a feature today.

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