Unable to fully connect Jira app in google chat
Hi community,
I have installed the Jira app in my Google Chat, and so far, it has been working just fine. But when adding it to any new chat/space, I get stuck at the configuration step.
1. I do /jira_connect -> it is connected successfully.
2. I do /jira_settings -> it shows the card to choose from which project I want to receive the notifications. When clicking on the project name box, I can see the list of all my projects.
3. I select the project (it doesn't matter if it's a JS, JSM, or JD project), it always gives me the following error:
Troubleshoot steps already tried:
- Uninstall and reinstall the app
- Made sure I have all the permissions required on both Atlassian and Google Spaces.
- tried to configure a more granular notification system by editing the connection (added a subscription name for the notifications and tried different filters, projects, etc)
Is this a configuration issue on my side, or is this an issue with the app itself? Any suggestions or workarounds I should try?
Thank you!