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can't add some email to published view

ext_sratel
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October 6, 2025

Hi,

 

I want to create a published view and add some people.

People do not necessarily have an Atlassian account so I use their email to add them.

And I just can't add some people. I get a "We were unable to add people" error message.

After getting this message I am able to add other people so I do not think it's because of a users limit.

Did anyone also have this issue or know how to fix it ?

 

Regards

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