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'anyone on the internet' published link redirecting to servicedesk?

BT
February 9, 2026

I have published a JPD view to 'anyone on the internet' and have tested it in a browser outside our org and it works.

Yet some logged-in users are being redirected to the Jira Service Desk portal page and cannot view it.

Help?

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2026

Hi, it looks like we've introduced a bug here. We're working on fixing it!

BT
February 11, 2026

Brilliant thank you. How can I keep track of progress on the fix please? To manage stakeholder expectations.

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