Use Product Discovery for Risk Management

[Lisa]

Hi Community,

Is it possible to manage not only ideas but also risks in Jira Product Discovery?

Instead of starting with an idea to which Jira items are then attached, we would like to define and evaluate risks in a specific project. The attached Jira items should serve to minimize these risks.

Have any of you tried this and had any experience?

[Bill Sheboy · Accepted solution]

Hi @Lisa 

In my experience, there is a many-to-many relationship between product "Features" and Risks.  That is, a specific Feature could have multiple Risks, and each of those Risks could impact multiple different Features.  While JPD does not enforce the number or uniqueness of relationship links between Ideas and "Delivery Tickets", in my opinion, it may not be a better tool for helping manage many-to-many relationships with Jira issues.

And, as there are likely many more Risks than Features, using a tool like JPD to represent Risks would require many more people having Creator licenses for JPD, greatly driving up the costs for a customer, or requiring a small number of people to manage all Risks, creating potential bottlenecks to flow.  To learn more about JPD costs, please look here: https://www.atlassian.com/software/jira/product-discovery/pricing

Perhaps consider how your organization currently tracks, manages, and addresses Risks to learn what is needed...particularly reporting needs.  That may guide you toward using other Jira features or apps.  For example, creating a Jira Software Project specifically to manage Risks as issue types may enable adding child issues to more easily transfer, resolve, mitigate, or ignore, and then close the Risks.  Or, look in the Atlassian Marketplace for purpose-built tools for Risk Management.

Kind regards,
Bill

[Amina Bouabdallah · Accepted solution]

Hi there - we are not aware of such a use case amongst our customers!

In JPD you could use ideas to store risk items. Then you could do prioritization of which risks to do an assessment on. Once a risk is picked up by someone in the team, the execution work to assess the risk can be tracked in a Jira project, with epics/tasks/subtask linked to the risk. This will get you a risk assessment status in JPD that denotes how far you are from assessing a given risk. 

Hope this helps!