TIcket Template to be forced in Jira

[Matteo Pacenti]

Hello, 

we created a Jira Product Discovery template which allows us to standardize tickets creation. 

However, if people create tickets from Jira, the template does not load. 

Is there a way to force it?

[Mikael Sandberg · Accepted solution]

Currently this is expected. Idea templates are only available when you are in the JPD project because they are built on top of the item type.

[Tanguy Crusson]

Mikael's right - that's a current limitation unfortunately. We're looking to improve that

[Matteo Pacenti]

Thanks @Mikael Sandberg and @Tanguy Crusson . 

Do you know if I can follow or vote for this feature anywhere?