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Suppress Jira spam e-mails while doing administrative clean-up?

Lisa McCann
Contributor
May 15, 2025

This has been a feature request for other Atlassian products for over four years, but  @Tanguy Crusson

My reporters and assignees are getting absolutely FLOODED with e-mail notifications as I am making updates. 

I can't seem to suppress these in any way shape or form and desperately need people to not get a ton of  SPAM e-mails. 

I don't see a way to manage notifications AT ALL in JPD.  Will this ever be a feature?

1 answer

1 vote
Gary Spross
Community Champion
May 15, 2025

In the project settings for JPD projects, there is a Notifications area. There you can adjust who is notified for the different events. In your case, it sounds like you would want to update the "An issue is edited" option.

Screenshot 2025-05-15 124500.png

Lisa McCann
Contributor
May 19, 2025

Thanks, @Gary Spross

I did that, already; however, what Atlassian needs to do is allow an admin notifications override feature.  It says on JPD that the settings won't over-ride personal settings.

What Project Admins and JPD admins need is the ability to turn-off notifications, full-stop, not over-ridden by personal preferences, when the work is admin in nature and really needs no notifications to users.  

We definitely want notifications to happen, when some thing of note occurs, but not for administrivia actions.

 

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