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Make new users contributors rather than creators

Hamish Moffatt
Contributor
November 13, 2025

We have users who are allowed to join JPD automatically (don't have to be invited), but they are added as users, not contributors. How can we change this?

There was discussion of this last year here - https://community.atlassian.com/forums/Jira-Product-Discovery/New-employees-are-added-to-jira-product-discovery-users-by/m-p/2649579#M289%3Futm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic- 

However I can't find the pages mentioned in that thread now.

 

Thanks

Hamish

1 answer

0 votes
Gary Spross
Community Champion
November 13, 2025

Check your app access settings in your Admin console (Apps -> App access settings). More than likely it's configured to license a new user as a user (which would equate to a creator). Change this to None.

Screenshot 2025-11-13 174754.png

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