Hello there
First of all, I don't know if i'm posting in the correct topic.
My question is the following:
I want to create a rule to when a ticket is created in my project to update the field value according to a custom field in a ticket created at the same time from another project that is linked to my.
Try to give a more visual example:
update myProjectTicket.Field="potatos" if (syncProjectTicket has customField = "potatos")
Thanks you in advance
Hi @flmonteiro ,
We may need additional clarification of the workflow, but it sounds like:
Issue A is created. An automation then creates Issue B / links the two issues together. The automation also copies the value of a field from Issue A to Issue B. Is that correct?
If no - please provide more information if possible. As well, more information about the fields/types, and what sorts of values you are trying to copy.
If yes - you should be able to use an automation like the one below to create a new issue and copy over field values:
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