Jira Product discovery through Google forms

[nadeem_ahmad]

I am exploring Attlassian products in free trial version.
I am trying to record Idea with google forms as below.

Google form → Sheets → API Script → Jira Product discovery

I get below error even though I have checked access and API key several times. Is it because I am running free version?

any suggestions?

"ERROR: Exception: Request failed for https://****.atlassian.net returned code 401. Truncated server response: {"errorMessages":["You do not have permission to create issues in this project."],"errors":{}} (use muteHttpExceptions option to examine full response)"

Thank you in advance.

[Olha Yevdokymova_SaaSJet]

Hi @nadeem_ahmad 

It’s awesome that you’re exploring Jira Product Discovery — and your setup using Google Forms + Sheets + API script is a clever workaround! That said, these kinds of integrations can sometimes get tricky, especially on the free tier or if there are permission/API scope limitations.

If your goal is to collect ideas easily and turn them into Jira Product Discovery entries, you might want to check out Smart Forms for Jira. It lets you:

✅ Create fully customizable forms (with fields like short/long text, dropdowns, attachments, etc.)
✅ Share them externally via link, QR code, email, or website embed
✅ Automatically map responses to Jira Product Discovery ideas — no scripting needed
✅ Use conditional logic, field validations, and more — all within Jira

Let me know if you’d like a quick setup guide or want to see how it works with JPD specifically. Happy to help! 🚀