Gathhering Information and commenting in JPD

[David Meffe]

In a regular Jira work item, I can link emails, and our users can reply to comments, allowing for threaded topics. JPD doesn't currently offer 3rd party apps therefore i can't link email threads, nor does the comment section allow replies. My team is finding it really hard to gather information on an idea the same way they would on a Work Item in Project. 

What are some workarounds everyone is doing? Are there plans to change any of this in the future?