Delivery tab hierarchy does not capture status

[Sean Kenna]

On Jira Product Discovery, and the IIDEA work item type, there is a Delivery tab. This Delivery tab reflects the Delivery Status field. 

Unfortunately, it only functions if you link the low level work items directly (task, story, bug) or 1 level in the hierarchy up (epic). The expected behaviour is that it should cascade down from Initiative (2 layers in the hierarachy) enabling an accurate delivery picture. 

[Walter Buggenhout · Accepted solution]

Hi @Sean Kenna and welcome to the Community!

I think you may be right that it would make a lot of sense if it would become possible to link higher level work items to ideas. But right now, rolling up estimates across multiple levels the hierarchy is not expected behaviour. Fromthis support article on the topic of delivery progress;

Maybe someone from the JPD team can share any future plans on the topic, but at this point a workaround would be to link not one, but all the epics that you define to implement the idea, rather than the arching initiative.

Hope this helps! 

[Hermance NDounga]

Hi Sean, 

Thank you for this suggestion. You're correct, for the moment you can only link to the work item or one level up in order to have a display of the corresponding status; we are considering improving the delivery section and this could be one of the improvements, but it is planned for later on on our roadmap (not in the upcoming 6 months). 

For the moment we assume that if you are organized in Initatives > Epics > Tasks, you can link initiatives, and should have an overview of the work thanks to Epics, that should be descriptives enough and updated to reflect the tasks that are under, but don't go into too much detail for the usual users of Jira Product Discovery (product manager, designers, marketing teams, program managers, engineering managers)

More granular subtasks are generally more interesting specifically to the engineering team and in particular engineers and in that case, to have a granular view of what's under an initiative in detail, we recommend using Plans, also used for capacity planning with which we have an integration, so ideas can be visualized. 

You can learn more on how to display ideas in your plans on this documentation

Best Regards,
Hermance
Sr. Product Manager @ Jira Product Discovery