Linking delivery work items from different sites is live!

[#1]

Hello JPD Community!

A few of our customers were looking for a way to have Jira Product Discovery spaces in one site - for prioritization and roadmaps and Jira spaces in other sites - for delivery planning and tracking; and they were looking for ability to connect the two to track delivery progress from Jira Product Discovery.

We have great news: linking delivery work items from different sites is live!

In Jira Product Discovery, you can now navigate to the Delivery tab of an idea and select a remote Jira Cloud site, choose the relevant project space, then create or link the desired work item and track its delivery progress and status.

It is available for all Jira Product Discovery pricing plans.

Get started today

Note:

Currently this only works from JPD ideas's delivery tab. Next we're building full support for cross-site linking, so you can link ideas to ideas and work from any site in the "Linked issues" section.

[Josh]

Hi @Beata Kupiec .

I checked the JPD roadmap and the Atlassian Community, but haven't found any planned features or discussion around being able to link delivery items to ideas from within the delivery item itself.

Let's say you already have the delivery item created in Jira and know that it should be linked to the delivery section of an idea. Currently, you have to jump over to the Idea in JPD to properly make the delivery link (you can't do this from the Jira / JSM work item). It also seems like it's not possible to create delivery links via automation.

It's possible that I may have some knowledge gaps here and maybe those functionalities are already present. If not, is this pain point on your radar?

[Berit Schulze]

Hi @Josh

it is possible to link towards an JPD idea directly from the Jira Delivery ticket itself. The way an idea is linked from Jira towards Jira Product Discovery is by "implements".

So this is what you need to do:

1st: Chose "implements" as the way you want to link a work item to your Jira ticket. Add the respective idea you want to connect, here it is the Idea IFQR-12.



2nd: Refresh the ticket!

3. Voilà! The JPD idea will now appear in the “Ideas” section of your Jira ticket... and your Jira work item will appear as a Delivery ticket on your JPD idea.



Hope, this helps!

Kind regards,
Berit

[Berit Schulze]

Adding to this:

If you are using Automations you also have to use the "implements" linkage.

It is "implements"  if you want to use Automations reaching out from Jira work items towards JPD ideas.

It is "is implemented by" if you want to use Automations from JPD ideas towards Jira work items.

[Josh]

Thanks so much, @Berit Schulze !!!

[Bill Sheboy]

Greetings!

Yes, and...unfortunately: the implements link type may be used for other things outside of JPD.  This may lead to confusion in usage (and automation rules) when one does not specifically check that one of the work items involved is an Idea. 

In some cases, this may be mitigated by specifically checking for the "Polaris work item link" type as that is the original / internal name for the linking of Ideas to "delivery items".

Kind regards,
Bill