in the automation rules .. the insight field value need to display in the description

[kiranmai genkolla]

in the automation rules .. the insight field value need to display in the description.

values displayed as Role Title: Operations Administrator (CMDB-166129)

RBA Business Unit: Coding & Clinical Validation (JCMDB-84528)

but i want to display as Role Title: Operations Administrator

RBA Business Unit: Coding & Clinical Validation

[Hana Kučerová]

Hi @kiranmai genkolla ,

try to add "summary" to the end of the definition, something like this:

{{issue.customfield_xxxxx.summary}}

xxxxx needs to be replaced by custom field id or you use custom field's name

{{issue.custom field name.summary}} 

[kiranmai genkolla]

its working fine as excepted 

thank you 

[kiranmai genkolla]

Hi @Hana Kučerová 

Can you help me getting the insight values in the email notification .

as of now iam getting the values but as 
act (ASP-14678)

[Hana Kučerová]

Hi @kiranmai genkolla ,

it should be the same: 

{{issue.custom field name.summary}}

See here, in section {{issue.InsightField}}