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System show "Your Atlassian Product has been Suspended"

Ghazala Inayat
Ghazala Inayat
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March 8, 2020

I have used my JIRA with site admin right but not full rights. Due to late billing payment now Jira shows suspended account alert.

The Main admin of org has forgotten his email.  can I pay on his behave? Anybody help, please :'(

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Ismael Jimoh
Ismael Jimoh
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March 9, 2020

Contact Atlassian for this.

I believe your data is still there for about a month after which it will be deleted so make haste with your payment.

Go to https://www.getsupport.atlassian.com

They should be able to provide you the needed contact after some verification

Cheers.

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Ghazala Inayat
Ghazala Inayat
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March 9, 2020

This URL is not working that you mentioned.

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Ismael Jimoh
Ismael Jimoh
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March 9, 2020

https://support.atlassian.com/contact/#/

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