Hi. My name is Alejandra, I have used Jira with team-managed project since three years.
Now I activate free trial period for JSM to analyze how to implement functionality for request for vacation of our consultants.
We need to implement this functionality
Consultant request vacation
Workflow send the request to approved based in a hierarchy (two levels)
The approvers approval
Visualice all the request for vacations and dates in a calendar.
Hi Valerie. Best wishes for you!
Another question is that its necesarie to requester set the approver? We need to define approvers in some other place and JIRA direct the request to the correspondent approver automatically based in that definitions.
Best regards!
Alejandra
To add to Valerie's answer: Add 2 date fields like Vacation start/Vacation end to your tickets; these can be used to populate a calendar view given that each request is just for 1 vacation.
For approvers you're best off with defining them in Assets, a functionality that comes with JSM. Or you use the organization feature, but your requirements are a bit sparse :)
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