Can't find SMTP Configuration option in the MAIL Settings for Outgoing Mail

[bezawadas]

I am Site admin and I cannot see option to configure SMTP inside Outgoing Mail.

[Gonchik Tsymzhitov]

It's a restricted function on Cloud, you can't change it.  See https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html

[bezawadas]

Any alternatives,I want to send notifications for the users outside JIRA. The plan is to send notifications to those people once the status is changed for any issue type.  

[Gonchik Tsymzhitov]

Just notify, don't need any changes? 

So just notify, you configured already :)

[bezawadas]

Sorry I did not get you,outside users who doesn't belong to JIRA.For example if I want to notify the change Request status to a multiple users having xxxx@xxx.com how would i configure that inside jira.

"Don't need changes", I did not get this.

[Gonchik Tsymzhitov]

So those users with xxxx@xxx.com are not a member of change Request status.
Here, you need to use a post-function of notifying based on the specific rule.
OR you need to install app Automation for Jira for notifying based on the event

[bezawadas]

so you are saying we can send emails to non-jira users.I am new to this,Can you drive me to this how can I do , any links or details on this would be appreciated.

Below is my Use Case:

Create a item on issue type Change Request,send the notification to those non-jira users when item status is deployed or closed.