Bite-sized Learning: ChatOps Capabilities for Alert Management

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Hey, Atlassian Community!

Time to kick off the week with a brand new Bite-sized Learning edition! If you enjoyed the previous edition of Bite-sized Learning: Streamlining Incident Management with JSM Slack ChatOps, you're in for another insightful lesson!

This week, guest lecturer @Himanshi Gaba is back to guide us through the Bite-sized Learning: ChatOps Capabilities for Alert Management.

Discover how on-call engineers can efficiently handle alerts using the Slack and JSM integration. @Himanshi Gaba will break down the roles of key stakeholders—including the site admin and team admin—and walk you through the setup process. Plus, you'll learn how alerts are generated and managed within Slack, making real-time collaboration smoother and reducing unnecessary context switching.

And, of course, it wouldn’t be Bite-sized Learning without a little extra motivation!  Earn the Bite-sized Learning: ChatOps Capabilities for Alert Management Kudos badge while sharpening your skills.

Here are the details for how to learn & earn: 

1. Watch guest lecturer @Himanshi Gaba's Loom video to get started:

Complete the quick 4-question quiz below!

Not seeing the quiz? Make sure that you are logged into Community and that you have joined our Kudos program.

2. By the end of this edition, you'll have a clearer understanding of how to set up Slack integrations for Alerts. Want to keep expanding your knowledge? Check out the full series for even more insights!

Give me more Bite-sized Learning!

Happy learning, and see you in the next edition! 

[Aaron Geister _Trundl_]

I love that we have extended these bite size learnings to Operations. This will be helpful for all of our community.

[Izabela França]

Super hepful content!

Thanks for sharing, @Emma Spickerman .

[Hana Kučerová]

I enjoyed this one too, thank you.